Caroline is the founder and director of the non-profit New Mind Health and Care that provides free specialized behavioral modification services to individuals, families, and children affected by incarceration or criminal histories. She is the creator of the ReFlight Curriculum for cognitive behavioral education and change. She has over 20 years’ experience as a clinical mental health therapist and 10 years’ experience as a Federal Officer.

Caroline is also the sole proprietor of ReFlight LLC, a consulting firm specializing in providing behavioral and life coaching services for organizations to improve employee function, retention and the development of positive work culture. She is an ordained minister with the Universal Life Church Ministries and specializes in bringing, love, honor and joy to same-sex, gender neutral and non-binary marital unions. As a professional public speaker, life coach and all-around doer of “Good Things,” Caroline is a fierce advocate for marginalized groups including LGBTQ+, QPOC, and returning citizens.